There are three different home standby units to choose from. Two for home, one for small commercial.
Praise for the service department:
I spent nearly an hour on the phone with [your technician] troubleshooting my generator this afternoon. He went over all 78 parameters with me and there were some settings that needed adjusting … I just wanted to let you know how great of a job he did and how patient he was with me and how much I appreciated it.